Your satisfaction is very important to me.

If you have any concerns, please contact me no later than 3 days after you have received your jewelry so that we can arrange a satisfactory solution.

Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item or issue a store credit.

Goods will only be accepted for return if they are returned within 10 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please allow 7 working days for a refund to be processed.